Before using or accessing our platform, please read this carefully.
The following terms and policies applies to the information that we obtain through your direct use of our website. This is a functional part of the Terms, which subsequently constitutes the user agreement.
We reserve the right to make changes to this content at any time to reflect changes in the law, our data collection and use practices, the features of our Services, or advances in technology. Please check this page periodically for changes. By using this website you agree and consent that you or your information can be exposed to third-party services that may or may not be reflected on this page. You also agree and consent all the terms on this page.
Your continued use of the Services following the posting of changes to this Privacy Policy will mean you consent to and accept those changes. If you do not consent to such changes, you should stop using this services.
PRIVACY POLICY:
- I. POLICY TERMS
- II. PRIVACY POLICY
- III. COOKIES POLICY
I. POLICY TERMS
I. I. YOURS AND OUR RESPONSIBILITIES
Summary: This policy applies to all visitors of our platform. When handling the data of end-customers, we act as a 'data processor' as merchants we are responsible for ensuring their data is protected and handled in accordance to all applicable laws.
I. I. ii. WHO DOES THIS POLICY APPLY TO?
If you are a customer or subscriber, or just visiting our website, this policy applies to you.
For the customers who are just making a purchase of goods through the website, we act as the “data processor”: this means we only process their data to help us provide our service, or as required by law. Their personal data is treated in accordance with applicable data protection laws.
I. I. iii. OUR RESPONSIBILITIES
If you are a visitor to this website we act as the 'data controller' of personal data. This means we determine how and why your data are processed.
I. I. iv. YOUR RESPONSIBILITIES
- Read this Privacy Policy.
- If you provide us with personal information about other people (i.e. if you are registering on behalf of someone else, or you are transmitting data from your customers), or if others give us your information, we will only use that information for the specific reason for which it was provided to us. By submitting the information, you confirm that you have the right to authorize us to process it on your behalf in accordance with this Privacy Policy.
I. II. WHEN DOES THIS WEBSITE COLLECT YOUR DATA?
Summary: This website collects your data in all of our interactions from the moment you visit our website. Some data is collected automatically, and some data is only collected with your consent.
I. II. ii. WITH YOUR CONSENT WE COLLECT YOUR DATA WHEN
We email each other.
You contact our support and/or success team (we may also collect call audio, which we will disclose on the call);
- When you connect with us on social media.
- You participate in a user research study.
- You opt-in to marketing messages.
- Enter a sweepstakes or contest, or register for a promotion.
I. II. iii. AUTOMATICALLY WE COLLECT YOUR DATA WHEN
- You browse any part of our website.
- You read our help section.
I. III. CATEGORIES OF DATA COLLECTED
Summary: this website collects different kinds of data and we process that data for different purposes.
I. III. ii. WHEN YOU MAKE A PURCHASE
- Contact details and basic information: your name, address, telephone number, email address, when you make a purchase.
- Financial information: tour Paypal account email, credit/debit card details.
I. III. iii. DATA FROM OUR VISITORS
Your IP address, login information, browser type and version, time zone setting, browser plug-in types, geolocation information about where you might be, operating system and version.
I. III. iv. DATA ON HOW YOU USE THE SERVICES
Your URL clickstreams (the path you take through our site), products/services viewed, page response times, download errors, how long you stay on our pages, what you do on those pages, how often, and other actions.
I. III. v. WHAT ABOUT REALLY SENSITIVE DATA?
We don’t collect any 'sensitive data' about you (like racial or ethnic origin, political opinions, religious/philosophical beliefs, trade union membership, genetic data, biometric data, health data, data about your sexual life or orientation).
I. IV. HOW AND WHY WE USE YOUR DATA
Summary: According to Data Protection Law, we can only process your data for specific purposes and only when we have a legal basis to do so. The reasons are outlined below.
I. IV. ii. KEEPING THE SITE RUNNING
Processing payments, hosting third parties and internal infrastructure.
Legal basis for processing data: contract, legitimate interests.
I. IV. iii. IMPROVING THE SITE
Interacting with feedback platforms and questionnaires, managing landing pages, traffic optimization and data analysis and research in some cases using third parties to do this.
Legal basis for processing data: contract, legitimate interests.
I. IV. iv. CUSTOMER SUPPORT
Solving issues via live chat support, or email including any bug fixing.
Legal basis for for processing data: contract.
I. IV. v. MARKETING PURPOSES (WITH YOUR CONSENT)
Sending you emails and messages about new features, products and services, and content.
Legal basis for processing data: consent.
I. V. WHAT THESE LEGAL BASES MEAN
I. V. ii. CONSENT
You have given clear consent for us to process your information for a specific purpose.
I. V. iii. LEGITIMATE INTERESTS
Processing your data is necessary for our legitimate interests or the legitimate interests of a third party, provided those interests are not outweighed by your rights and interests.
I. V. iv. THESE LEGITIMATE INTERESTS ARE
- Gaining insights from your behavior on our website.
- Delivering, developing and improving our service.
- Enabling us to enhance, customize or modify our services and communication.
- Determining whether marketing campaigns are effective.
- Enhancing data security.
We may use your data to determine whether we should let you know information that might be relevant to you (for example, tailoring emails to you based on your behavior). Otherwise, the only circumstances in which we will do this is to provide services to you.
I. V. v. YOU CAN TURN OFF COOKIES IN YOUR BROWSER BY CHANGING ITS SETTINGS
You can block cookies by activating a setting on your browser allowing you to refuse cookies. You can also delete cookies through your browser settings. If you turn off cookies, you may continue to use the website and browse its pages, but certain services may not work effectively.
I. V. vi. YOU CAN CONTROL CERTAIN THIRD PARTY COLLECTION
Third parties may offer ways for you to choose not to have your information collected or used. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website: https://www.networkadvertising.org/understanding-online-advertising/what-are-my-options/
To prevent Google Analytics from collecting or using your information, you may install the Google Analytics Opt-Out Browser Add-on; go to Google Analytics Opt-Out Browser Add-on.
To manage ads that you see on Google: https://support.google.com/ads/answer/2662922?hl=en
To manage ad settings on Facebook: https://www.facebook.com/adpreferences/?entry_product=ad_settings_screen
We will inform you (before collecting your data) if we intend to use your data for marketing. You can opt out from marketing managing your data settings on such email.
I. VI. HOW SECURE IS THE DATA WE COLLECT?
We have physical, electronic, and managerial procedures to safeguard and secure the information we collect.
I. VI. i. OUR INFRASTRUCTURE
This website operates on servers and cloud components that comply with strict international standards. Access to infrastructure at this website or services is securely controlled and available from specific locations only.
Data is stored in the US region by default on AWS/Azure servers and is continuously backed up. Our infrastructure's data centres and cloud services from providers are protected by physical access controls, intrusion and fire detection systems and 24/7 professional security staff.
I. VI. iii. DOCUMENT SECURITY
All documents and information are version controlled by Atlassian services by defaults, so there's a permanent trail not only on the database level but also on the storage level.
I. VI. iv. MONITORING
We have continuous resource and infrastructure access monitoring in operation 24/7, 365 days a year. Any alerts generated by our monitoring system are sent to team members immediately and actioned. Our services uses both third parties and in-house scans for vulnerability testing and app protection (WAF).
I. VI. v. TRAINING AND AUDITS
Regular third party audits are conducted at our services to ensure we use the latest technologies and best practices to protect data. All employees at our services are trained in data security and are bound by strict confidentiality provisions.
I. VI. vi. AND PLEASE REMEMBER
- You provide personal data at your own risk: unfortunately, no data transmission is guaranteed to be 100% secure.
- You are responsible for the security of your username and password: keep them secret and safe.
- If you believe your privacy has been breached, please change your password as soon as possible and contact us immediately using the chat icon at the store.
If we transfer or store your information outside the EEA in this way, we will take steps to ensure that your privacy rights continue to be protected as outlined in this Privacy Policy.
I. VII. THIRD PARTIES WHO PROCESS YOUR DATA
Summary: To effectively run our services we need to partner with various third parties around the world. These include providers that work to offer and fulfill products and services like Google that allow us to communicate and deliver our service to you. This section outlines who we work, for what purposes and where you can find more information about their privacy policies.
To deliver the best possible experience we often have to partner with third parties to deliver services that we cannot. These include our print partners that we work with to offer products and fulfill orders, services that support our communications, both internal for our team and external when we communicate with you, tools that keep our web platform and API running, as well as services that allow us to study the use of our platform and learn how best to develop and design new features, messages and offers.
When we do this, sometimes it is necessary for us to share your data with them in order to get these services to work well. Your data is shared only when strictly necessary and according to the safeguards and good practices detailed in this Privacy Policy.
Here are the details of our main third-party service providers, the data being collected or shared and the reason sharing is necessary.
I. VII. ii. INFRASTRUCTURE
Microsoft Corporation Privacy policy. https://www.microsoft.com/en-us/legal/intellectualproperty/copyright
- Contact details.
- Data that identifies you.
- contractual data.
- data on how you use our services.
Microsoft Azure is an ever-expanding set of cloud services that helps us build, manage, and deploy our services.
I. VII. iii. ANALYTICS AND MARKETING
Google Analytics Privacy policy. https://policies.google.com/privacy
- How you use the service.
- Data that identifies you.
- Cookies.
Google Analytics is a web analytics service: we use it to track your use of the service, and prepare reports on user activity.
Google Adwords Privacy policy. https://www.google.com/policies/privacy/
- Data that identifies you.
- Cookies.
Google Adwords is a marketing tool that allows us to reach potential users and grow the audience.
Facebook Inc. Privacy policy. https://www.facebook.com/privacy/policy/?entry_point=data_policy_redirect&entry=0
- Data that identifies you.
- Cookies.
Facebook business tools offer a number of services including analytics and advertising that allow us to track your use of the service, prepare reports on user activity and grow audience.
Mixpanel, Inc. Privacy policy. https://help.mixpanel.com/hc/en-us/articles/360000679006-Managing-Personal-Information
- Data on how you use the service.
- Data that identifies you.
- Cookies.
This is a web analytics service: we use it to track your use of the service, and prepare reports on user activity.
Hotjar Ltd. Privacy policy. https://www.hotjar.com/legal/policies/privacy/
- Data that identifies you.
- How you use the service.
- Data from your content and products.
- Cookies.
This is a web analytics service: we use it to track your use of the service, and prepare reports on user activity.
Unbounce Marketing Solutions Inc. Privacy policy. https://unbounce.com/privacy/
- Data that identifies you.
- How you use the service.
- Cookies.
Google, Inc. Privacy policy. https://policies.google.com/privacy
- Data that identifies you.
- How you use the service.
- Contact details.
- Data from your content and products.
- Cookies.
This enables users to connect Google services like Google Drive, where images may be stored. We use Google Suite for business for customer communications, user interaction, User Research, and improving our platform and service.
I. VII. iv. COMMUNICATIONS AND RESEARCH
Sendgrid, Inc. Privacy policy. https://www.twilio.com/legal/privacy
- Contact details.
- How you use the service.
- Contractual data.
Sending, storing and tracking emails.
Aftership, Ltd. Privacy policy. https://www.automizely.com/legal/privacy
- Contractual data.
Delivering tracking information on your orders.
The Rocket Science Group LLC d/b/a MailChimp Privacy policy. https://www.intuit.com/privacy/statement/
- Contact details.
- How you use the service.
- Data that identifies you.
Sending emails, managing mailing lists, and/or delivering newsletters about Product updates and changes.
Typeform S.L. Privacy policy. https://admin.typeform.com/to/dwk6gt
- Contact details.
- How you use the service.
- Data that identifies you.
- Contractual data.
- Data from your content and products.
Facilitate order issue submission and understand and improve the services by capturing feedback from our users.
Zendesk, Inc. Privacy policy. https://www.zendesk.com/company/agreements-and-terms/terms-of-use/
- Contact details.
- How you use the service.
- Data from your content and products.
- Contractual data.
- Data that identifies you.
- Cookies.
Customer communications, user interaction, helpdesk assistance, in app messaging and improving our platform and service.
Formagrid, Inc. (airtable) Privacy policy. https://www.airtable.com/privacy
- Contact details.
- How you use the service.
- Data from your content and products.
- Contractual data.
- Data that identifies you.
Store and analyze data for purposes of research and product development.
Atlassian Pty Ltd Privacy policy. https://www.atlassian.com/legal/privacy-policy
- How you use the service.
- Data from your content and products.
- Contractual data.
- Data that identifies you.
Store and analyze data for purposes of research and product development, to solve bugs and build out the Platform.
I. VII. v. PAYMENTS
Stripe, Inc. Privacy policy. https://stripe.com/en-gb-lv/legal/privacy-shield-policy
- Contact details.
- Financial information.
- Cookies.
- Contractual data.
This service processes payments.
Paypal, Inc. Privacy policy. https://www.braintreepayments.com/legal/braintree-privacy-policy
- Contact details.
- Financial information.
- Cookies.
- Contractual data.
This service processes payments for us.
I. VII. vi. OUR PRINT PARTNERS
The service partners with a wide and constantly expanding network of print providers all over the world. These print providers offer various products and print services to our users. Each of our print partners operates as a 'data processor' when an order is submitted and they sign a Data Processing Agreement with our services outlining how they handle and protect the users' data.
I. VII. vii. THIS DATA PROCESSING AGREEMENT OUTLINES
- What personal data is being sent.
- How that data needs to be secured and kept confidential.
- The purposes for which that data will be processed.
II. PRIVACY POLICY
II. I. COLLECTION AND USE OF PERSONALLY IDENTIFIABLE INFORMATION
This website only collects personally identifiable data such as the name, address, phone number and/or email address when it's voluntarily provided by end-users while using the services. This type of information is collected via online forms but not limited to other communication methods such as electronic, written and verbal. This information is not shared with any third-parties other than those that are absolutely dependents to have this information collected for functional usage, such as payment processors.
II. II. END-USER TO SERVER CONNECTION INFORMATION
This website requires IP address, device information, user agent (web browser) and location information for the following purposes:
a. User account security provisions.
b. Prevent and counteract events of abuse monitoring and TOS violations.
Website visitor statistics data collection.
As a vital function of a website operator, and during your visit to this website and all of its subdomains and other forms of connection to the service, we collect non-personally-identifying information (unless used with personally identifiable keys obtained through a visitor's ISP provider with a legal warrant) and only that web browsers and servers generally make available. Among the data collected are the IP address (anonymized IP address for all EU visitors), visitor uniqueness (with a help of non-personable identifying browser cookie), browser type and version, browser language, referring URL (excluding personally identifiable variables), visitor ISP provider, hostname, timezone, operating system, screen resolution, and the geo location of midpoint Internet connection that provides us with the country/state and city of the ISPs network distribution line instead of an exact visitor location.
II. III. WEBSITE VISITOR DATA IS UTILIZED TO
a. Monitor security of the operations.
b. Maintain end-user and company account security.
c. Prevent and counteract events of abuse monitoring and TOS violations.
d. Study an overall the visitor statistics as an aggregated (combined) data. This information is not shared with any third-party and not archived beyond its usability cycle.
Nevertheless, beyond opting out from website statistics data collection, the security operations will continue to rely on and monitor each device connection programmatically to aid in preventing and terminating any service abuse or compromise in security of data.
II. IV. END-USER SERVICE COMMUNICATIONS AND MARKETING MESSAGING
Although we do not actively pursue marketing for this services, at any point of time of operations, we may decide to send occasional end-user service related notifications. Should such approach arise, each end-user will be provided with a full control of communication settings to limit and control such communications.
II. V. USER ACCOUNT AND BILLING INFORMATION
This website provide users with service notifications as instructed by each end-user, process payments and to keep services secure by preventing spam, fraud and abuse.
This website does not share any of the shared user information with any third-party except for the payment processor(s) and associated processing mid-points that serve as a bridge between the payment processor and this website.
II. VI. CONVERSION TRACKING
We store an aggregated data about the visitors' actions on this website to understand better how they use it. We use this data to improve their experience with the services.
II. VII. LINKS (URL POINTERS)
Our website has visitor statistics services that allow us to analyze and interact with the data provided. It utilizes URL format to point to the external referrers such as those that originate from the referring search engines and other websites. We have an option to follow the URLs that are displayed among other statistics associated with the websites that we collect statistical information about. When those links are clicked, the referring website that use visitor statistics services can analyze your clicks and thus detect your visits to their websites, collecting your IP information and the origin from which you had obtained their website's URL. This may enable third parties to detect that your visits originate form the website statistical service.
II. VIII. ADVERTISERS AND ASSOCIATED AD PARTNERS
To sustain and improve its operations, our website generates its revenue through our services and through third-party enabled advertising.
While this website does not share any its website visitor information with third parties, advertisements placed on our website website(s) may allow advertisers to collect partial or limited information about the visitors, such as general website statistics information as outlined in each advertisers TOS. One of the current primary third-party advertising parties utilized is Google AdSense. You can learn about their privacy policy and technology utilization here. https://policies.google.com/technologies/ads
II. IX. NON-PERSONAL DATA
We may share and/or disclose non-personal data, such as aggregated information of number of our users who engaged in certain activities and historical data of user interaction with our services, including any polls or user forum statistics.
II. X. LAW, PUBLIC INTEREST AND HARM
Although the privacy policy is designed and reinforced to protect your privacy, we reserve the right to use, and disclose your personal data on the grounds of a believe that is necessary to be in compliance with applicable country laws, regulations, legal processes or government requests in order to protect the safety of any person or integrity of our system, including but not limited to spam, abuse and any other malicious harm and to protect the rights or property of those individuals or companies who utilize our services.
II. XI. INFORMATIONAL SECURITY
This website sets the informational security a top priority. It uses a combination of administrative and technical interactions to maintain the security of data that belongs to our customers. This includes service side data encryption for critical data and using Transport Layer Security ("TLS") to encrypt transmission of data.
II. XII. THIS WEBSITE ROLE AS DATA PROCESSOR
This website does not share data with any third-party. The data is securely stored and hosted within the same data center in its appointed hosting service provider.
All statistics data is archived and kept for a grace period to allow for legal reasons, and to prevent cause and harm.
II. XIII. DATA ERASURE AND ACCESS
Per compliance requirements of GDPR, EU data subjects have the right to request access to complete deletion of personal data by data controllers and processors. If you would like to request an erasure of your visit information to this website, please contact us via email with the proof from your ISP that verifies you as an owner of data to be erased from our system.
II. XV. THIRD PARTIES PRIVACY POLICIES
This website utilizes the following third-party billing services that provide the following privacy policies.
PayPal - https://www.paypal.com/us/webapps/mpp/ua/privacy-full
Authorize.Net - https://www.authorize.net/company/privacy/
General Data Protection Regulation (GDPR) (EU) Compliance
Starting from May 25th of 2018, this website, as Data Processor provides GDPR data processing tools to its end-users to assist with compliance of the applicable laws. As an integrated part of this Privacy Policy, which must be accepted by end-users, a GDPR Data Processing Addendum has been updated.
III. COOKIES POLICY
III. I. COOKIES
Cookie is a small segment of data that is stored on your computer or a mobile device. Cookies used by our website are used to collect visitor statistics that is used for essential website security, operations. Advertisers also place their cookies to enable AD services and optimize their ADs.
The cookie itself does not contain Personal Information such as name, phone number, email address or physical address, although it may enable our website to relate end-user's utilization of the website site to information that end-user has explicitly and knowingly had provided to third-parties. A cookie cannot contain data of end-user's data files that are not associated with our service. The service also cannot read the cookie files created by other website domains. Our website uses cookies to track user traffic patterns (as described above) and sets a unique browser cookie identifier to allow for site-centric audience measurement. Our website ad distribution implementation delivers a one-time cookie to better track ad impressions and click rates.
This website uses cookies to collect non-personally-identifying aggregated counts of visits, end-user's preferences.
End-user can refuse cookies by turning their usage off within a browser. If end-user sets the browser to issue a warning before accepting cookies, the end-user will receive a warning message with each cookie before its placement. End-user must, however, have cookies enabled within a browser to utilize our services.
We use cookies. Unless you adjust your browser settings to refuse cookies, we (and these third parties) will issue cookies when you interact with our services. These may be 'session' cookies, meaning they delete themselves when you leave our services, or 'persistent' cookies which do not delete themselves and help us recognize you when you return so we can provide a tailored service.
III. II. HOW CAN I BLOCK COOKIES?
You can block cookies by activating a setting on your browser allowing you to refuse the setting of cookies. You can also delete cookies through your browser settings. If you use your browser settings to disable, reject, or block cookies (including essential cookies), certain parts of our website will not function fully. In some cases, our website may not be accessible at all. Please note that where third parties use cookies we have no control over how those third parties use those cookies.
III. III. HOW GOOGLE USES COOKIES
This page describes the types of cookies and other technologies used by Google. It also explains how Google and our partners use cookies in advertising. https://policies.google.com/technologies/ads?hl=en-US
Cookies are small pieces of text sent to your browser by a website you visit. They help that website remember information about your visit, which can both make it easier to visit the site again and make the site more useful to you. Including unique identifiers used to identify a browser, app or device, pixels, and local storage, can also be used for these purposes. Cookies and other technologies as described throughout this page can be used for the purposes described below.
See the Privacy Policy https://policies.google.com/privacy?hl=en-US to learn how we protect your privacy in our use of cookies and other information.
III. IV. TYPES OF COOKIES AND OTHER TECHNOLOGIES USED BY GOOGLE
Some or all of the cookies or other technologies described below may be stored in your browser, app, or device. To manage how cookies are used, including rejecting the use of certain cookies, you can visit g.co/privacytools. You can also manage cookies in your browser https://policies.google.com/technologies/cookies?hl=en-US#managing-cookies (though browsers for mobile devices may not offer this visibility). Other technologies used to identify apps and devices may be managed in your device settings or in an app's settings.
III. V. FUNCTIONALITY
Cookies and other technologies used for functionality allow you to access features that are fundamental to a service. Things considered fundamental to a service include preferences, like your choice of language, information relating to your session, such as the content of a shopping cart, and product optimizations that help maintain and improve that service. Some cookies and other technologies are used to maintain your preferences.
III. VI. SECURITY
Cookies and other technologies used for security help to authenticate users, prevent fraud, and protect you as you interact with a service. The cookies and other technologies used to authenticate users help ensure that only the actual owner of an account can access that account. Some cookies and other technologies are used to prevent spam, fraud, and abuse.
III. VII. ANALYTICS
Cookies and other technologies used for analytics help collect data that allows services to understand how you interact with a particular service. These insights allow services to both improve content and build better features that enhance your experience. Some cookies and other technologies help sites and apps understand how their visitors engage with their services.
III. VIII. ADVERTISING
Google uses cookies for advertising, including serving and rendering ads, personalizing ads (depending on your settings at myadcenter.google.com and adssettings.google.com/partnerads), limiting the number of times an ad is shown to a user, muting ads you have chosen to stop seeing, and measuring the effectiveness of ads. Depending on your ad settings, other Google services like YouTube may also use these and other cookies and technologies.
Through Google's advertising platform, businesses can advertise in Google services as well as on non-Google sites. Some cookies support Google showing ads on third-party sites and are set in the domain of the website you visit.
Some cookies and other technologies are used to measure ad and campaign performance and conversion rates for Google ads on a site you visit.
See more information about cookies used for advertising. here. https://business.safety.google/adscookies/?hl=en_US
III. IX. PERSONALIZATION
Cookies and other technologies used for personalization enhance your experience by providing personalized content and features, depending on your settings at g.co/privacytools or your app and device settings.
Non-personalized content and features are distinct from personalized content and features insofar as they are influenced by things like the content you’re currently viewing, your current Google search, and your general location.
III. X. MANAGING COOKIES IN YOUR BROWSER
Most browsers allow you to manage how cookies are set and used as you're browsing, and to clear cookies and browsing data. Also, your browser may have settings letting you manage cookies on a site-by-site basis.
III. XI. MANAGING OTHER TECHNOLOGIES IN YOUR APPS AND DEVICES
Most mobile devices and applications allow you to manage how other technologies are set and used.
As it was already stated at the beginning of this page. The following terms and policies applies to the information that we obtain through your direct use of our website. This is a functional part of the Terms, which subsequently constitutes the user agreement.
We reserve the right to make changes to this content at any time to reflect changes in the law, our data collection and use practices, the features of our Services, or advances in technology. Please check this page periodically for changes. By using this website you agree and consent that you or your information can be exposed to third-party services that may or may not be reflected on this page. You also agree and consent all the terms on this page.
Your continued use of the Services following the posting of changes to this Terms of Service will mean you consent to and accept those changes. If you do not consent to such changes, you should stop using this services.
You can contact us anytime using the chat icon at the store. We will try to reply in no more than 3 business days.
